Conversion Warranty

1. Scope and Duration

This Conversion Warranty applies exclusively to vehicle conversion services performed by Vanbitious. It covers faults in workmanship and defects in materials supplied and installed by Vanbitious. The warranty is valid for 12 months from the date the completed vehicle is handed over to the Client.

2. Coverage

This warranty includes:

• Structural elements fitted or modified by Vanbitious

• Electrical systems installed during the conversion

• Plumbing systems installed by Vanbitious

• Custom-built furniture, fittings and fixtures

• Heating, ventilation and insulation systems

All components must have been supplied and installed by Vanbitious for coverage to apply.

3. Exclusions

This warranty does not cover:

• General wear and tear or cosmetic deterioration

• Issues relating to the original base vehicle, including engine, suspension, tyres or rust

• Damage caused by misuse, neglect, improper maintenance or accidental damage

• Any third-party modifications or repairs without written approval from Vanbitious

• Aftermarket accessories not installed by Vanbitious

• Damage from external causes such as flooding, fire, extreme heat, theft or vandalism

• Water ingress caused by poor care or improper use

4. Client Responsibilities

To maintain warranty coverage, you must:

• Follow usage and maintenance guidance supplied at handover

• Notify Vanbitious of any potential issues within 14 days of identifying them

• Return the vehicle to Vanbitious premises for inspection and repair

• Cover all transport or towing costs to and from our site

• Allow Vanbitious the opportunity to assess and resolve issues before seeking third-party repair

5. Claims Process

To make a claim, email hello@vanbitious.co.uk and include:

• Your full name and contact details

• The vehicle registration and/or VIN

• A detailed explanation of the issue

• Photos or videos if relevant

• Your original invoice or proof of work

We will review the claim within five working days and confirm whether the issue is covered. If approved, we will repair or replace the affected area at our discretion.

6. Third-Party Repairs

This warranty is void if any third-party repair, alteration or inspection is carried out without our written approval. If urgent third-party repairs are required due to location or circumstance, you must request written permission first. We will not reimburse unauthorised costs.

7. Commercial Use

This warranty does not apply to vehicles used commercially, including for hire, rental, or business operations. If your vehicle is intended for commercial use, you must inform us prior to any work. A separate agreement may apply.

8. Safety Recalls

If Vanbitious issues a recall:

• You must comply with all instructions and return the vehicle promptly

• Failure to comply will void this warranty

• We will provide full support during the recall process and carry out rectification at no cost

9. Limitation of Liability

Vanbitious is not liable for:

• Indirect or consequential losses

• Loss of use, enjoyment or business income

• Accommodation, transport or recovery costs

• Damage to third-party or non-Vanbitious-installed systems

Our total liability under this warranty is limited to the cost of repair or replacement of the faulty item.

10. Dispute Resolution

If a dispute arises in relation to this warranty, both parties agree to follow the dispute process outlined in our Terms and Conditions. Unresolved disputes will be handled through arbitration via the Scottish Arbitration Centre.

11. Governing Law

This warranty is governed by the laws of Scotland. Any legal proceedings must be raised in the Scottish courts.

12. Contact

Vanbitious (Calfab Limited)

Unit 8, 109 Urquhart Road, Aberdeen, AB24 5NH

Email: hello@vanbitious.co.uk